Simple is Better!

Our strategy is simple. We focus on keeping things simple and being brilliant at the basics. We do what we say we will do. We keep our clients informed, we are accountable and we pay attention to the details. Our management teams are proactive, anticipating potential challenges and opportunities while implementing solutions that meet our client’s needs. We are consistent. We are dependable. We treat you as we like to be treated.

Success!

Our success has been a result of our ability to consistently understand and exceed client expectations. Consequently, we enjoy long-term client relationships and strong client loyalty. We go beyond standard business relationships, surpassing industry standards. We not only manage your properties; we work with you as a partner. We consider your success a part of our success.

The Infiniti Advantage

As the premier professional community management company in Miami areas, Infinity experience and dedication to excellence is unparalleled. Our expertise enables us to provide you value such as:

* guiding boards in anticipating potential issues and planning appropriately

* auditing past performance

* making improvements based on best practices and continually improving upon these

* Dedicated Team

Infiniti provides a dedicated, professional team of people to attend to the needs of each community. Each team includes a community manager, accounting manager, and administrative assistant. These teams are focused on providing high-quality, personalized service to individual communities.

Innovation

Infiniti’s innovative approach to insurance, banking and contract services provides significant benefits to each Association. Lone Star has built strong relationships with numerous contractors which allow us to provide high quality work at preferred customer rates.

Solid Relationships

Infinity interfaces with the Homeowners and provides orientation to the Homeowners regarding their rights and obligations in the Association.

Organization

To facilitate an orderly transition, Infiniti organizes Town Hall meetings of Homeowners to elect an Advisory Board of Directors, and various Committees who are assisted and trained to assume control of the Association upon termination of the development phase.

GENERAL SERVICES
ADMINISTRATIVE SERVICES
FINANCIAL
COMMUNITY SUPPORT
PHYSICAL PROPERTY
ARCHITECTURAL REVIEW
CONSULTING
GENERAL SERVICES

Organize annual and special meetings of Owners, and meetings of the Board of Directors of the association, including the preparation of notices, agendas and other necessary documents.

Guide and assist the Board in the development of policies and procedures.

Guide and assist members of the Board in the performance of their obligations.

Advise and assist in the administration of the provisions of the governing documents.

Keep all records of the affairs of the association and the Board, including the Declaration, Articles of Incorporation, By-Laws, Rules and Regulations, Resolutions, policies, minutes of the meetings, copies of contracts, etc. All these records belong to the association.

Maintain registers of Owners, Officers and Directors and such other registers or schedules as required by the governing documents.

Attend to all necessary correspondence on behalf of the Board.

Resolve individual Owner requests as they pertain to the administration of the association, its common elements and governing “Rules and Regulations.”

Administer the Association’s insurance portfolio including the filing of all claims.

ADMINISTRATIVE SERVICES

Organize annual and special meetings of Owners, and meetings of the Board of Directors of the association, including the preparation of notices, agendas and other necessary documents.

Guide and assist the Board in the development of policies and procedures.

Guide and assist members of the Board in the performance of their obligations.

Advise and assist in the administration of the provisions of the governing documents.

Keep all records of the affairs of the association and the Board, including the Declaration, Articles of Incorporation, By-Laws, Rules and Regulations, Resolutions, policies, minutes of the meetings, copies of contracts, etc. All these records belong to the association.

Maintain registers of Owners, Officers and Directors and such other registers or schedules as required by the governing documents.

Attend to all necessary correspondence on behalf of the Board.

Resolve individual Owner requests as they pertain to the administration of the association, its common elements and governing “Rules and Regulations.”

Administer the Association’s insurance portfolio including the filing of all claims.

FINANCIAL

Prepare an annual budget. The budget is generally based on prior operating expenditures, estimated future expenses and required capital replacement reserves.

Preparation, distribution of billing, posting, receiving and depositing of accounts receivable.

Maintain checking, savings and other banking accounts in the name of the association.

Bank accounts are maintained separately from all other accounts of Lone Star. The funds in these accounts will not to be commingled with any other funds controlled by Lone Star Association Management.

Notify Owners of any delinquency and take reasonable action for the collection of the delinquent assessments as determined by the Board including timely interface with the association attorney and/or collection agency on severely delinquent accounts.

Make all disbursements from assessments collected for normal recurring expenses as provided in the budget and as approved by the Board.

Furnish monthly financial reports prepared on a modified accrual basis, which include all income and expenses and reflect the net cash position of the association.

Assess the Developer for deficit funding associations and provide the necessary information on a timely basis to ensure adequate and timely funding.

Assist in the annual audit of the association

COMMUNITY SUPPORT

Communicate with property Owners to understand their issues and find appropriate solutions.

Issue notices of violations of association rules and regulations.

Administer the association’s insurance portfolio, including the filing of claims.

Prepare, copy, print and mail association written communications.

24-Hour Emergency On-Call: Managers are on-call 24 hours per day, 7 days per week – including weekends and holidays. This service is provided to assist owners in emergency situations that threaten individual or community property. Backed by plumbers, electricians, restoration specialists, and other contractors, Lone Star facilitates the appropriate response to emergency situations.

Administer clubhouse, party room, pool and other schedules.including preparation and review of architectural applications, correspondence with owners requesting ARC compliance or completion of applications, and all necessary correspondence related to the ARC.

PHYSICAL PROPERTY

As directed by the Board, authorize and facilitate those activities which are necessary to maintain the property.

Issue work orders and monitor contractor performance to assure that work has been completed in a timely manner and to the satisfaction of the Board.

Completion of cost effective and efficient contract bidding, negotiations and administration.

Completion of property inspections and field supervision of contractors.

Identification and notification to the Board of serious non-routine maintenance needs along with proposed solutions.

ARCHITECTURAL REVIEW

Regularly inspect the property. Observe, record and monitor deed restriction violations and contractor performance.

Establish, coordinate and provide the administrative and secretarial functions of the Architectural Review Committee (ARC)

CONSULTING

Document review and/or planning

Architectural review policies and procedures

Design guidelines review and/or preparation

Full Cycle Budgets

Financial projections and cost analysis

Assessment fee analysis

Infrastructure and Amenity Planning

Long range management planning

Operational policies and procedures development

Specification and contract development